Educate, Advocate, Empower: How Stepping Stone Advocacy Supports Your Healthcare Journey

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At Stepping Stone Advocacy, our mission is to provide the guidance, resources, and support you need to navigate the complex world of healthcare. We believe in the power of education, the importance of advocacy, and the strength of empowerment. Here’s how we make a difference in each of these areas:

Educate: Providing the Knowledge You Need to Make Informed Decisions

Healthcare can be overwhelming, especially when you’re facing a diagnosis or treatment plan that’s unfamiliar. At Stepping Stone Advocacy, we help you understand your options, your rights, and the best steps forward. We provide you with clear, accessible information on medical conditions, treatment options, and healthcare policies, so you can make decisions with confidence.

How We Educate:

  • Personalized Information: We break down complex medical jargon into understandable terms, helping you grasp the details of your diagnosis and treatment options.
  • Resource Guidance: We connect you with reputable resources, support groups, and educational materials tailored to your specific needs and situation.

Advocate: Standing Beside You Every Step of the Way

When it comes to your health, having someone in your corner who understands the system can make all the difference. Stepping Stone Advocacy works tirelessly to ensure your voice is heard and your needs are met. Whether you’re dealing with insurance disputes, seeking a second opinion, or navigating complex treatment decisions, we’re here to support you in asserting your rights and making informed choices.

How We Advocate:

  • Representation and Support: We accompany you to medical appointments and meetings, ensuring your concerns are addressed and your questions answered.
  • Insurance Navigation: We help you understand and resolve insurance issues, from claim denials to pre-authorization requirements, so you get the care you need.
  • Crisis Intervention: During critical times, we step in to help manage immediate healthcare concerns, working with your medical team to ensure the best outcomes.

Empower: Helping You Take Control of Your Healthcare Journey

Empowerment is at the heart of what we do at Stepping Stone Advocacy. Our goal is to give you the tools and confidence to take an active role in your healthcare decisions. By supporting you with education and advocacy, we help you feel more in control of your journey, enabling you to make decisions that reflect your values and goals.

How We Empower:

  • Actionable Plans: We help you develop a personalized healthcare action plan that outlines your goals, preferences, and next steps.
  • Ongoing Support: We provide continuous guidance and support, so you feel confident navigating each stage of your healthcare journey.

Final Thoughts: We’re Here for You

At Stepping Stone Advocacy, we believe that no one should have to navigate the healthcare system alone. Our mission is to educate, advocate, and empower you every step of the way. Whether you’re dealing with a new diagnosis, ongoing treatment, or healthcare challenges, we’re here to support you in achieving the best possible outcomes.

Ready to take control of your healthcare journey? Contact Us Today today to see how we can help you navigate, advocate, and thrive.

LORI IS EXTREMELY TALENTED!

What a great use of Lori’s talents!

I worked with Lori for several years during my career as an orthopedic surgeon. I know her to be not only compassionate and understanding but also a tireless advocate for what is right.

In difficult situations she was unwavering in her quest to enable me to provide the best possible care for my patients. She knows the system and how to work through it (and around it whenever necessary

LORI JUMPED RIGHT IN

If you are in need of a patient advocate, I would highly recommend Lori Schellenberg. She is extremely knowledgeable, effective, and professional. Knows when to be strong and forceful yet loving and caring with your loved one and your family. I was concerned about an elderly family member who had several severe falls, was forgetting to take medication, not eating healthy and not keeping up with housekeeping yet insistent she was fine and staying in her home. Even though Lori lived out of state she made phone calls on our behalf, made several recommendations to help us provide what our loved one needed and was an intermediary when it was necessary. Lori’s knowledge of geriatrics, continuous care/assisted living facilities, the health care system, long term care insurance and hospice is invaluable. She helped us put together a plan that provided the best and continuous care necessary for our loved one and our family. We are extremely thankful for her help and look forward to continuing to work with her as our loved one moves through the next phases of her life’s journey, thus enabling us to create loving memories.

LORI JUMPED RIGHT IN

My husband underwent nasal surgery 6 months ago, after he had a negative sleep study test and was referred to an ENT doctor due to continued fatigue and snoring.

Unfortunately, he developed two different serious infections, and we were concerned about his ongoing treatment with the ENT. In fact, we were very anxious because he wasn’t getting better but the surgeon was not clear with us as to what to do next.

When describing what was going on, Lori jumped right in, when she found out my husband was actually at the surgeon’s office at that time, and still did not understand the situation. She recommended that my husband ask to have the surgeon come back into the room, and to call her so that she could speak to the surgeon with my husband in the room. Lori was very professional and knowledgeable in her approach with his surgeon. She established a treatment plan, in a way that my husband could understand, and why this was the plan. She also discussed the “what ifs” the current treatment plan did not work. He ordered further tests to be completed prior to his next appointment, if he did not improve.

She followed up with my husband and I to make sure we understood the plan.

By advocating for my husband, Lori relieved a lot of anxiety and stress that this current medical concern was causing, and they felt more confident in the surgeon’s care.

We highly recommend Lori and Stepping Stone Advocacy Services, if you are experiencing a medical condition, and don’t know where to turn for answers. She is experienced and professional, yet able to discuss medical terms in a way that we understood.