Navigating the Labyrinth of Healthcare with Stepping Stone Advocacy

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Navigating the labyrinth of healthcare can be overwhelming, especially when you’re already dealing with health issues. Without the right guidance and support, the journey through the healthcare system can feel like a never-ending maze. Stepping Stone Advocacy is here to transform your experience from one of confusion and frustration to clarity and empowerment. Here’s how we can help.

Understanding Your Diagnosis

Receiving a diagnosis can be a daunting experience filled with medical jargon and uncertainty. Stepping Stone Advocacy provides the support you need to understand your medical condition, treatment options, and the steps you need to take. Our knowledgeable advocates break down complex medical terms into understandable language, ensuring you have a clear grasp of your situation.

Personalized Guidance and Support

At Stepping Stone Advocacy, we take the time to understand your medical history, current situation, and concerns. Our advocates work with you to create a personalized plan tailored to your needs. We ask critical questions, ensuring that you receive comprehensive and coordinated care.

Navigating Insurance and Costs

One of the biggest challenges in healthcare is managing the costs and navigating insurance policies. Our advocates review your insurance coverage, explain what is covered, and help you explore financial assistance programs. We even negotiate with billing departments on your behalf, reducing the financial burden and allowing you to focus on your health.

Coordinating Care

Managing care among multiple specialists can be complex and time-consuming. Stepping Stone Advocacy ensures that all your healthcare providers are on the same page, preventing miscommunications and duplicated tests. We keep track of your appointments and medication schedules, ensuring that your treatment plan is followed precisely.

Emotional Support

Dealing with health issues can be emotionally draining. Our advocates provide much-needed emotional support, listening to your fears and frustrations without judgment. We offer empathy and encouragement, giving you the strength to face your challenges with confidence.

A Beacon of Hope

Stepping Stone Advocacy is more than just a service; we are a beacon of hope during challenging times. With our help, you can make informed decisions about your care, manage your finances, and focus on healing. Our dedication to patient-centered advocacy transforms your healthcare journey, turning a daunting experience into a manageable one.

How Stepping Stone Advocacy Can Help You

  • Understanding Your Diagnosis: Clear explanations of medical conditions and treatment options.
  • Personalized Guidance: Tailored plans and support based on your unique needs.
  • Insurance Navigation: Assistance with understanding coverage and managing costs.
  • Care Coordination: Ensuring seamless communication and coordination among healthcare providers.
  • Emotional Support: Compassionate listening and encouragement to help you through tough times.

Conclusion

If you or a loved one is struggling to navigate the healthcare system, Stepping Stone Advocacy is here to help. Our team of compassionate and knowledgeable advocates provides the guidance and support you need to face healthcare challenges with confidence. Don’t face the maze of healthcare alone – let Stepping Stone Advocacy be your guide. Contact us today!

LORI IS EXTREMELY TALENTED!

What a great use of Lori’s talents!

I worked with Lori for several years during my career as an orthopedic surgeon. I know her to be not only compassionate and understanding but also a tireless advocate for what is right.

In difficult situations she was unwavering in her quest to enable me to provide the best possible care for my patients. She knows the system and how to work through it (and around it whenever necessary

LORI JUMPED RIGHT IN

If you are in need of a patient advocate, I would highly recommend Lori Schellenberg. She is extremely knowledgeable, effective, and professional. Knows when to be strong and forceful yet loving and caring with your loved one and your family. I was concerned about an elderly family member who had several severe falls, was forgetting to take medication, not eating healthy and not keeping up with housekeeping yet insistent she was fine and staying in her home. Even though Lori lived out of state she made phone calls on our behalf, made several recommendations to help us provide what our loved one needed and was an intermediary when it was necessary. Lori’s knowledge of geriatrics, continuous care/assisted living facilities, the health care system, long term care insurance and hospice is invaluable. She helped us put together a plan that provided the best and continuous care necessary for our loved one and our family. We are extremely thankful for her help and look forward to continuing to work with her as our loved one moves through the next phases of her life’s journey, thus enabling us to create loving memories.

LORI JUMPED RIGHT IN

My husband underwent nasal surgery 6 months ago, after he had a negative sleep study test and was referred to an ENT doctor due to continued fatigue and snoring.

Unfortunately, he developed two different serious infections, and we were concerned about his ongoing treatment with the ENT. In fact, we were very anxious because he wasn’t getting better but the surgeon was not clear with us as to what to do next.

When describing what was going on, Lori jumped right in, when she found out my husband was actually at the surgeon’s office at that time, and still did not understand the situation. She recommended that my husband ask to have the surgeon come back into the room, and to call her so that she could speak to the surgeon with my husband in the room. Lori was very professional and knowledgeable in her approach with his surgeon. She established a treatment plan, in a way that my husband could understand, and why this was the plan. She also discussed the “what ifs” the current treatment plan did not work. He ordered further tests to be completed prior to his next appointment, if he did not improve.

She followed up with my husband and I to make sure we understood the plan.

By advocating for my husband, Lori relieved a lot of anxiety and stress that this current medical concern was causing, and they felt more confident in the surgeon’s care.

We highly recommend Lori and Stepping Stone Advocacy Services, if you are experiencing a medical condition, and don’t know where to turn for answers. She is experienced and professional, yet able to discuss medical terms in a way that we understood.